We understand that you have many choices to order with other online retailers and we really do appreciate your time and your business.
Railway Recollections started in 2010 and we are now in our ninth year of trading.
Railway Recollections Dvds continues to provide our vast array of railway, transport dvds and associated Christmas, birthday and gift ideas to the public.
We pride ourselves on our professional, fast and friendly customer service, our philosophy is simple we like to make sure every single customer is 100% happy with our service, this way we hope to continue to enjoy doing business together in the future.
As well as our own website we have verified store shop fronts on Amazon and as an Ebay Power Seller, we have 100% positive customer satisfaction feedback ratings on each.
Order directly from us for cheaper P&P.
We are verified by PayPal so ordering on our secure website offers you peace of mind, knowing you are dealing with a trustworthy, reputable company.
If you wish to place your order by telephone using a credit/debit card please call us, one of our team will happily take your order.
Dvd Format – All dvds are new and ‘Region 2’ format (UK & Europe).
Telephone – 01297 442 258
Email – firstname.lastname@example.org
Opening Hours: 10am – 4pm Monday – Thursday.
Closed: Friday, Weekends & Bank Holidays.
Queries: We endeavour to answer your queries as quickly as possible within office hours.
Delivery Times: Whilst we aim to dispatch all goods within 2-3 working days of receipt of order, please allow five working days to avoid disappointment.
Returns Policy: If you are not entirely happy with your purchase please contact us via telephone or email.
You may return the item for a full refund within 14 days of purchase.
In the event of a faulty item we shall provide a replacement or a refund will be issued.
Mailing List: Please contact us if you wish your details to be removed from our email/postal database.